If you are used to SBI net banking then you should also know how to secure your SBI online banking account by taking couple of measures. Keeping a secure password is one of the most common security measure.
But besides that there are various other ways one can secure their online banking account. One of such is keeping secret questions with proper answer. Almost every bank is having this feature which is simply awesome and add an extra filter to protect your online banking account.
In this article, I am going to share what will happen in case you forget your hint question answer and how to change the hint question with a new answer.
Steps to reset Profile Password if you forgot Hint Question and Answer?
If you have forgotten the hint question or answer, or have never set a profile password, you can approach the branch to reset the password by following below step by step guide.
First of all you have to login to your SBI net banking account with your ID & password.
Click Profile -> Forgot Profile Password. The Forgot Profile Password Page appears.
Click the Forgot Hint Question and Answer hyperlink displayed at the lower end of this page.
A Forgot Hint Answer page appears and displays a form to select your branch.
Select your branch and click [Submit]. A popup window opens and displays a Registration form for Duplicate Profile Password.
Download and save the form in your computer.
Close the popup window. You are displayed a reference number for the reset password request in a Confirmation page.
Make note of the reference number.
Print the Registration Form and fill the same.
Submit the form at your branch and request for resetting the profile password.
Ensure to quote the reference number when you submit the Registration form at the branch.
So, it is clear that you have to visit the nearest SBI branch to complete the process. One can’t change the hint question online without visiting the branch. If you have gone through this experience, then please share here by writing a simple comment. It will help our readers to understand in case there are anything which is not mentioned here.